
Sisters with Nur
Service agreement & privacy policy
This is Sisters with Nur Services Agreement is between Customer, an organization or employer on behalf of itself, and Sisters with Nur.
By booking any session or trajectory, the client declares to be of sound mind and is legally allowed to make their own decision. By contacting us, the client declares that they are currently not experiencing a psychotic episode, nor have received any recent serious psychiatric diagnoses. The client declares not to suffer from severe depression and are not experiencing suicidal thoughts and/or tendencies. We do not offer, nor claim to be offering, any psychiatric or psychological treatments. If the client contacts us despite any of the above being present, we do not claim any legal responsibility and the client will not be able to hold us accountable.
The Client agrees to provide accurate information and to keep this information up to date when using the services of Sisters with Nur.
The Client agrees to respect the Coach and their professional boundaries.
The Client agrees to respect the confidentiality of the information and communication shared between the Client and the Coach.
The Client agrees to provide payment for services according to the payment plan agreed upon via e-mail or messages.
In case you cancel our trajectory after it has already started, a refund is not possible for installments already paid. For the deposit there is no refund unless the coach cancels the trajectory due to circumstances.
The Client agrees to notify the Coach at least 24 hours in advance if they need to reschedule or cancel an appointment. The session expires after two attempts to reschedule.
The Client agrees to not use any of the Coach’s services while under the influence of alcohol or drugs.
The Client agrees to understand that the Coach is not a medical doctor and is not able to provide medical advice or prescribe medication.
The Client agrees to not use the Coach’s services for any illegal activities.
The Client agrees that Sisters with Nur is under no obligation to keep any written files regarding the client. Files that are made are strictly confidential and will not be shared with a third party, unless required by law (see PRIVACY). The Coach is allowed to delete files within any desired timeframe. If the Coach decides to take notes, the client is free to request them. After the file is received, i’s protection is the clients own responsibility. Deletion of files can be requested at any time and must be fulfilled by Sisters with Nur within 48 hours.
The Client agrees that they are solely responsible for their own emotional and physical health.
The Client agrees to use the services of Sisters with Nur at their own risk.
PRIVACY
Sisters With Nur is committed to protecting the privacy of our customers. We do not share any personal or financial information with third parties unless required by law. Any information collected such as name, address, payment information, and demographics are kept secure and confidential. We use encryption to protect all data collected on our website. If you have any questions or concerns about our privacy policy, please contact us.